Learn more about our institution:

Sterling School of Hospitality

Who we are

About Us:

Flawshawn investments trading as Sterling School of Hospitality (SSOH) is a Company that specializes in intensive and dynamic hospitality and tourism training for the SADC region and is based in Borrowdale Harare, Zimbabwe.

Extra-ordinary expansion in the hospitality and tourism industries has brought with it unprecedented demand for hoteliers who have undertaken industry-oriented professional training.
In hotels, locally as well as around the world, a vocational directed qualification provides the competitive advantage.
The Sterling School of Hospitality (SSOH) has set up a school of excellence geared to produce tourism and hospitality front liners, supervisors, managers and general managers with internationally accredited and recognized qualifications.

The vision of the College is to be regionally renowned producer of well rounded, focused and highly skilled graduates in the various fields of expertise namely culinary, bakery, food and beverage service, front office and accommodation and management. This will be complimented by well
orchestrated professional development programs for personnel already working in the industry.

The launch of Sterling School Of Hospitality will have a positive significant impact on the provision of operative and management skills necessary for the imminent turn around, growth and repositioning of the hospitality and tourism industry in Zimbabwe.

The Sterling School Of Hospitality will produce highly qualified cadres for employment in Zimbabwe, and beyond the borders of Southern Africa. Such an initiative will harness the inherent Zimbabwean appetite for learning and development and enhance the quality of many lives and will undoubtedly have a high propensity to elevate the quality of service provision within Zimbabwe.

Provision of quality service coupled with effective marketing strategies for Zimbabwe will accelerate tourism growth and create jobs for the hospitality market.

Our Vision:

The vision of the SSOH is to be a regional premier hospitality and tourism education and training provider which, through it programmes and courses ensures access to lifelong learning opportunities for all people who have a passion for the hospitality and tourism industry.

Our Mission


  • To Provide and to promote, quality education for school leavers and professional development for workers in the hospitality and tourism industries.
  • To equip students with knowledge, insight, expertise and problem solving skills required to provide excellent service in the industry and beyond.
  • To provide students as well as individuals from our industry with tools to continue intellectual development over a lifetime in order to contribute to the needs of a diverse and ever-changing society.
  • To create a learning environment that inspires students to develop to the full measure of their potential.
  • To continue through research developing curricula and syllabi which are relevant and appropriate to the needs of the Hospitality industry.

Our Motto is:

Unlocking Hospitality through training

Our Values:

The core values of SSOH are:

  • Integrity- to walk the talk by doing what we say and saying what we do.
  • Reliability.
  • Commitment-skills and knowledge without commitment is meaningless. Therefore, SSOH’s commitment to stretch, grow and excel is an unending one.
  • Honesty and Trustworthiness.
  • Innovation and creativity.
  • Continuous improvement to fulfill and realize our mission.
  • Transparency.
  • Open communication.
  • Hard work.
  • Respect.

Aims and Objectives:

SSOH is committed to provide quality academic service which guarantees the relevancy and integrity of the qualifications awarded to students.
SSOH has the objectives to:

  • Ensure that its learning programs significantly contribute to the nurturing and development of a diverse student body.
  • Ensure that its graduates demonstrate noteworthy knowledge and skills concerning the principles of hospitality and tourism management.
  • Cultivate practical and entrepreneurial skills and employment opportunities amongst the vulnerable groups i.e. women and the girl child in the society.
  • Ensure that holistically educated graduates contribute, not only in the industry they enter, but also in the society at large, those attitudes necessary to impact on their work and social environment.